Frequently Asked Questions:
E-Commerce Vendor FAQ Sheet
Wholesale Vendor FAQ Sheet
Customer FAQ Sheet:
What kind of products do you sell at Evon Furniture & Co? At Evon Furniture & Co, we sell a range of furniture and home décor pieces that are designed, manufactured, and/or created by black and brown creators. Our products are modern, elegant, and culturally rich, showcasing the unique talent and creativity of people of color.
Are your products made exclusively by black and brown creators? Yes, we source out our products exclusively from people of color, providing them with a platform to showcase their unique and culturally rich creations to a wider audience.
What kind of events and workshops do you host for black and brown creators? We plan to host a range of events and workshops for black and brown creators, including seminars, skill development sessions, and networking events. These events will be aimed at empowering people of color in the creative industries, providing them with opportunities to learn new skills, connect with like-minded individuals, and advance their careers.
How do you source your products and find black and brown creators to feature in your store? We source our products through a variety of channels, including online marketplaces, social media, and direct outreach to artists and designers. We also attend trade shows and other events to discover new and emerging talent.
Do you have a physical store location, or do you sell online? We will have a physical store location opening in Houston, Texas where customers can visit us and see our products in person. We will also have an online store where customers can shop our products from the comfort of their own homes.
Can I place a custom order for a furniture or home décor piece? Yes, some of our designers offer custom orders for furniture and home décor pieces. Our team can work with you to create a one-of-a-kind piece that is tailored to your individual style and preferences.
Do you offer any financing options? Yes, we will offer financing options to help make our products more accessible to our customers. We will work with a variety of financing partners to offer flexible and affordable payment plans.
How long does it take to receive my order? The delivery time for our products varies depending on the item and your location. We aim to provide accurate delivery estimates at the time of purchase, and we keep customers updated throughout the delivery process.
Do you ship internationally? Yes, we will offer international shipping to customers around the world.
Do you offer any return policy on your products? Yes, we offer a return policy on our products. We stand behind the quality of our products and we want our customers to be completely satisfied with their purchase.
Can you provide me with advice on how to incorporate your products into my existing décor? Yes, we will have a team of Interior Designers that can provide expert advice on how to incorporate our products into your existing decor. They can help you select pieces that complement your style and provide guidance on placement and styling.
Can you provide me with more information about the artists and designers featured in your store? Yes, we are proud to work with a diverse group of artists and designers. We provide detailed information about each creator on our website www.evonfnc.com and information will be in our store, and we are happy to answer any questions customers may have about the individuals behind our products.