FAQ
Where is ARCH NYC Located? ARCH NYC was created in New York and was run in New York from 2018-2020. Currently, we are based in Maryland due to the pandemic.
How will I get my shoes or socks if I purchased that reward? Please enter all necessary information when you are submitting your donation. Jazmin and The ARCH NYC team will be reaching out to follow up on these purchases once the campaign ends in ~30 days.
Who is on the ARCH NYC team? Jazmin is the owner and founder of the company with a part-time assistant, Laura Ritten, and consulting design team Shoe Girl Studio. Trish Veney is the company accountant and a personal Shero of Jazmin's.
How were you affected by the Pandemic? When the pandemic hit, footwear no longer became an essential purchase which made sales challenging. We, unfortunately, had to cancel Spring, Summer, Fall, and Holiday shoe releases for 2020 and as a result, we have only been able to offer a new slipper to our customers since January 2020. However, our slipper drop sold out, we were featured in WWD, Black Wall Street, and the support that we received as a black-owned, woman-owned business from our community has been unparalleled.